The credit card processing sector is a very intricate one. It's critical to comprehend how we work with you to guarantee that payments from your clients arrive safely, promptly, and reliably.
Your client comes to you, the business owner, looking to make a credit card transaction of a commodity or service. You must be collaborating with a merchant services provider in order to take credit card payments from customers. A merchant service provider assists in maintaining and managing a receiving account for your company in addition to offering software and hardware for securely collecting credit card payments. The cardholder's issuing bank can then get in touch with the merchant service provider to check the security and guarantee that payments are processed promptly. Within the payment processing pipeline, banks and authorized merchant service providers abide by security regulations set forth by credit card associations like MasterCard, Visa, Discover and more.
The top merchant service provider is PPSERVE. with more than 15 years of experience and service. To guarantee that your payments are processed promptly and securely, we assist by serving as a middleman. By giving them the best tools, programs, and support, our merchants can run and expand their businesses.

A chargeback is a debit or credit transaction that the issuer bank processes from a prior sales transaction to the merchant account. PPSERVE will send the merchant the dispute details and ask the merchant to provide a related document to prove his right to collect the transaction and that it was authorized by the card holder if the reason for chargebacks is related to a card holder dispute or related to a processing error submission. The merchant must reply to these notices when he receives them within the chargeback timeframe.

If you don't adhere to certain of the rules for accepting Card Not Present transactions, you run a larger chance of chargebacks on telephone/mail order and online orders. The transaction is not a guarantee of payment only because you received an authorization approval number. The authorization only confirms that the card is legitimate and that there are sufficient money on the card to cover the transaction's cost.

1. Create an internal system for keeping track of "problem credit card accounts," or accounts that have previously had chargebacks, for future cross-referencing. 
2. Only charge the consumer for goods that have been delivered. Obtain a permit, and only after the good or service has been delivered should the sale be made. 
3. All order forms, shipment slips, delivery receipts, and customer details including address, phone number, delivery signature, necessary bills, and e-mail address should be kept in-depth records. 
4. Be cautious when using "transient" shipping addresses for people, such as hotels, PO Boxes, etc. 
5. Indicate specifically on the sales documentation whether the transaction took place online, by phone, or by mail. 
6. The terms and conditions, in particular the refund/cancellation policy, must be understood by all customers and signed by them at the time of purchase. 
7. If a consumer returns an item or disputes a charge, you should credit their account right away. 
8. Verify the address on orders that seem suspect, phone the consumer to confirm the order, and always send an email to the customer informing them of the order. 
9. Send your goods as often as you can with a courier who can give you a signature as proof of delivery.